GDPR Compliance

Our Commitment to GDPR

Total Lintel Pest Control is fully committed to compliance with the General Data Protection Regulation (GDPR) and UK Data Protection Act 2018. We respect your privacy rights and handle your personal data with the utmost care and transparency.

Data Controller Information

Total Lintel Pest Control is the data controller for personal information we collect.

Company Name: Total Lintel Pest Control
Address: 147 High Street, Bromley BR1 1JQ, United Kingdom
Contact: [email protected]

Your Data Rights Under GDPR

• Right to Access: You can request a copy of all personal data we hold about you
• Right to Rectification: You can ask us to correct inaccurate or incomplete data
• Right to Erasure: You can request deletion of your personal data (right to be forgotten)
• Right to Restrict Processing: You can limit how we use your personal data
• Right to Data Portability: You can request your data in a machine-readable format
• Right to Object: You can object to certain types of processing
• Rights Related to Automated Decision Making: Protection from decisions made solely by automated processing

How to Exercise Your Rights

To exercise any of your GDPR rights:

Email: [email protected] with subject line 'GDPR Request'
Write: GDPR Requests, Total Lintel Pest Control, 147 High Street, Bromley BR1 1JQ

We will respond to your request within 30 days.

Lawful Basis for Processing

We process your personal data under these lawful bases: Contractual Necessity (to provide services), Legal Obligation (to comply with laws), Legitimate Interests (to improve our services and prevent fraud), and Consent (for marketing communications which you can withdraw anytime).

Data Security Measures

We implement comprehensive security measures including encryption of data in transit and at rest, regular security audits, staff training on data protection, access controls and authentication systems, secure backup procedures, and incident response procedures.

Data Breach Procedures

In the unlikely event of a data breach, we will assess the breach within 24 hours, notify the ICO within 72 hours if required, inform affected individuals without undue delay, take immediate action to contain the breach, and investigate the cause to implement preventative measures.

International Data Transfers

We primarily store and process data within the UK. If we transfer data internationally, we ensure appropriate safeguards are in place through adequacy decisions, standard contractual clauses, or binding corporate rules where applicable.

Children's Privacy

We do not knowingly collect personal data from children under 16 without parental consent. If we become aware of such collection, we will delete the information immediately.

Complaints and Concerns

If you have concerns about how we handle your data, first contact us directly at [email protected]. If you're not satisfied with our response, you can contact the Information Commissioner's Office (ICO):

Website: ico.org.uk
Helpline: 0303 123 1113
Address: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF